Store Policy
Refund Policy
This Refund Policy is a pre-launch review draft and is pending final approval before BlockBound RI begins accepting live orders. Return eligibility, timelines, item-specific exceptions, and refund processing details are still being finalized and may change before checkout is activated.
Returns and refund guidance
This page is intentionally marked for pre-launch review. It should not be treated as the final customer-facing refund policy until return rules, shipping treatment, and payment readiness are approved for live sales.
What is the current return policy status?
BlockBound RI is using draft refund and returns language during pre-launch setup. Exact return windows, eligibility standards, and product-specific rules are still under review and must be finalized before payments are accepted.
Will all items be eligible for return?
Not necessarily. Return eligibility may vary by product type, condition, packaging, seasonal nature, hygiene considerations, customization, or other operational factors. Final exceptions will be listed in the published policy before launch.
How will refund timing work?
Refund review and processing timelines are still being finalized. No customer should rely on this draft as a final promise of refund timing until the live store policy is approved and published.
What if an item arrives damaged or incorrect?
If an item arrives damaged, defective, or incorrect after launch, customers should contact BlockBound RI promptly so the issue can be reviewed under the final approved refund policy in effect at that time. This page remains a pre-launch review draft and should not be treated as the final customer return policy before payment activation.
Will shipping charges be refundable?
Shipping treatment may depend on the reason for the return, the condition of the item, and the final approved launch policy. Any shipping-related exceptions or non-refundable charges must be clarified before checkout and payment collection go live.
Is BlockBound RI affiliated with transportation or ferry operators?
No. BlockBound RI is an independent Rhode Island coastal lifestyle brand. It is not affiliated with any ferry company, transportation operator, municipality, tourism authority, or official Block Island organization.
Questions before launch?
For policy questions during pre-launch review, contact BlockBound RI for the latest draft information. Final refund terms must be approved and published before the store begins accepting live payments.